We're looking for someone who can combine strong analytical skills with a passion for designing better services and business processes.
You will bring:
- Experience in Business Analysis, Service Design, Process Improvement or Digital Transformation.
- Strong workshop facilitation and stakeholder engagement skills.
- Experience eliciting, documenting and managing business and functional requirements.
- The ability to analyse complex processes and design effective future-state solutions.
- Experience supporting testing, implementation and adoption activities.
- Excellent communication, problem-solving and relationship-building skills.
Desirable Experience
We would be particularly interested in candidates with experience of:
- Microsoft Power Platform (Power Apps, Power Automate and Copilot Studio).
- Low-code process automation and digital workflow solutions.
- Agile, Lean, Continuous Improvement or Service Design methodologies.
- Working within large, complex organisations such as Higher Education, Healthcare or the Public Sector.
Why Join Us?
This is an opportunity to be part of a forward-thinking Digital Services team delivering meaningful change across the University. You'll work with innovative technologies, help shape strategic digital initiatives, and contribute to improving the experience of thousands of staff and students.
Join us and help transform how digital services are designed and delivered at the University of Leicester.