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About the role
In this role you will manage a team of professional services staff, ensuring resources are deployed effectively and appropriately. You will be the point of expert advice and guidance on University programme regulations and policies, ensuring an excellent service to both students and staff. With an eye for detail you will also manage the collection of data to measure performance. You will prepare and analyse management information, such as student recruitment and performance data and make recommendations for improvement where appropriate.
About you
You will have experience of implementing administrative processes and as a pro-active member of staff you will ensure the team tasks are delivered on time. Your communication and interpersonal skills engages others quickly to build relationships internally and externally within the University. Driven by the importance of meeting customer needs (students, academic staff or external partners), you are able to ensure high quality administration services are in place. You can work under pressure on your own and within a team. You are flexible and adaptable to change and you enjoy learning from others.
Additional information

For informal enquiries, please contact Angie Roberts on akr15@le.ac.uk or 0116 252 3360

Leicester is a leading University committed to international excellence, world-changing research and high quality, inspirational teaching. We are strongly committed to inclusivity, promoting equality and celebrating diversity among our staff. Located in the heart of the UK, you will have the opportunity to progress your career in a supportive and varied environment that values hard work and recognises individual achievement.
In return for your hard work, we offer a working environment that is committed to inclusivity, through promoting equality and valuing diversity. We offer a competitive salary package with excellent pension scheme and a generous annual leave allowance. Located close to Leicester city centre, our award winning campus benefits from a wide range of cafes, a fully equipped sports centre and nursery facilities. Further information regarding our extensive range of staff benefits is available here.