About the role

In this brand-new role, you will be responsible for the excellent service and support given to our apprenticeship-based courses. You will be responsible for maintaining and improving all administrative activities for our apprentices / students. You will support from initial enquiry through to alumni, ensuring our students have the very best experience possible.

You will come in at a time when apprenticeships are a growth area for the School and will have a part to play in developing our processes for our existing programmes, as well as the expansion of the portfolio.

About you

With equivalent, relevant experience, you will have experience of Apprenticeship based Education, alongside experience of working as an administrator in a busy environment. Having experience of managing confidential and sensitive information is key, alongside great communication skills in order to work with colleagues at all levels.

We are looking for someone who is able to understand the importance of meeting customer needs and is motivated by providing the very best experience possible. You will welcome change, using a solution focused approach to ensure the most effective outcome.

Additional information

Informal enquiries are welcome and should initially be made to [email protected]

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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Apprenticeship Administrator

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