Vacancy ID:
7838
Location:
Leicester
Department:
Healthcare
Vacancy terms:
Full time (job share considered) Permanent
Salary details:
Grade 3 £22,393 to £23,050 per annum (pro rata if part-time)
Hours per week:
35
23 Jun 2024
About the role
In this key role you will work as part of a team to support students and staff within the department of Healthcare at the University.  You will be the face of the reception where you will be welcoming visitors and enquirers and  handling and signposting enquiries from internal and external customers, students, academic staff, other areas in the University and external agencies.
 
You will also be providing professional and confidential administrative support to an agreed standard in order to support the aims and objectives of the placement clinic. General administration will be part of this role as you will contribute to the wider activities of the Clinical Audit and Placement Team. There will also be an element of undertaking general office duties as required for the Operations Manager.
About you
We are looking for an individual who is either educated to GCSE level or equivalent with previous experience working in a comparable administrative support role within a customer service environment or , substantial experience working as an administrator. 
 
You will have experience of working in a busy environment where you have gained strong organisational, record keeping,  accuracy and attention to detail skills. You will have experience of working in a team and individually. Great communication skills are essential, with the ability to give and receive information effectively using a variety of methods to communicate with a wide range of university staff, students and agents. Most importantly, you have a passion for providing first class customer service and are committed to exceeding customer expectations in a fast paced environment
Additional information

Informal enquiries are welcome to Charlotte Carter- Lang: [email protected] 

Applications for job share will be considered 

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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