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About the role
This role gives you the opportunity to manage the University's Regulations, policies and procedures for academic appeals, academic and non-academic misconduct, complaints and the team of professional Services staff responsible for this area of activity. You will also manage the University's relationship with the Office of the Independent Adjudicator for Higher Education (OIA).
About you
Being educated to degree level you will have gained significant experience of managing systems, regulations and procedures, in a Higher Education environment. Experience of managing complaints or academic appeals is essential as you will be managing student academic and non-academic misconduct cases. 
Excellent written and verbal communication skills are vital as you need to communicate complex information to a range of audiences. You will have the ability to maintain strict confidentiality in all areas of work and to handle a range of situations with sensitivity whilst remaining calm and professional. 
Additional information

Informal enquiries regarding this opportunity are welcome and should be made to Andrew Petersen, Acting Head of Quality, Compliance and Student Records on ap262@le.ac.uk

We anticipate that interviews will take place during the week commencing 28 October 2019
Leicester is a leading University committed to international excellence, world-changing research and high quality, inspirational teaching. We are strongly committed to inclusivity, promoting equality and celebrating diversity among our staff. Located in the heart of the UK, you will have the opportunity to progress your career in a supportive and varied environment that values hard work and recognises individual achievement.
In return for your hard work, we offer a working environment that is committed to inclusivity, through promoting equality and valuing diversity. We offer a competitive salary package with excellent pension scheme and a generous annual leave allowance. Located close to Leicester city centre, our award winning campus benefits from a wide range of cafes, a fully equipped sports centre and nursery facilities. Further information regarding our extensive range of staff benefits is available here