About the role

As a Senior Systems and Information Officer, you will play a crucial role in strengthening the quality, reliability and strategic value of staff data across the University of Leicester. Working within Human Resources, you will take the lead in monitoring, analysing and improving data processes to ensure our information is accurate, robust and ready for statutory, sector and internal reporting. You will draw on your expertise to generate meaningful insights, produce management information to meet varied customer needs, and maintain comprehensive reporting tools and dashboards that support effective decision‑making across the institution.

You will also act as an expert SAP HR ‘super user’, supporting colleagues with complex enquiries and facilitating improvements in systems, workflows and data entry practice. This includes developing and delivering training, updating HR intranet content, contributing to responses for Freedom of Information and Data Subject requests, and working closely with colleagues in areas such as Payroll, Digital Services and Information Assurance. The role offers autonomy, scope for technical innovation and the opportunity to positively influence business processes in this area.

About you

You will bring significant experience in data management, business intelligence, HR or similar operational environments, with a proven ability to work confidently with large and complex datasets. Your strong analytical skills and advanced use of digital tools, particularly large spreadsheets and Office 365, will enable you to interpret information effectively and produce high‑quality insights that support organisational priorities. You will understand the importance of accuracy, governance and compliance, and be comfortable applying these principles in your day‑to‑day work.

You will be highly organised, able to manage competing priorities and deliver to tight deadlines. Your communication skills will allow you to collaborate with a wide range of stakeholders, offering clear guidance, resolving issues independently and supporting colleagues to improve their own data practices. A proactive, solutions‑focused approach will help you identify opportunities for process enhancements and contribute to an efficient, customer‑centred HR service. Experience with SAP HR or sector‑specific reporting would be beneficial, though not essential.

Additional information

For informal enquiries, please contact Ellie Adams by emailing [email protected].

We anticipate that interviews will take place on the afternoon of Monday 27 or Wednesday 29 April 2026.

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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Senior Systems & Information Officer

About the role

About you

Additional information

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