About the role

Do you thrive on making a positive difference to student wellbeing and engagement? Join the University of Leicester as an Assistant Manager (Wellbeing and Engagement) and play a key role in our Estates and Campus Services – Residences team. This is your opportunity to shape a welcoming and lively community by coordinating and delivering creative Residence Life activities that encourage students to get involved and feel supported.

In this rewarding position, you’ll be a central point of contact, guiding students to essential support services and ensuring consistently outstanding customer service throughout all accommodation sites. As part of a collaborative leadership team, you’ll oversee day-to-day operations, drive welfare initiatives, and help plan memorable events. You will also manage budgets, organise materials and online platforms, and provide supervision for Duty Managers and Residential Advisors.

Your core hours will be 10:00–18:00, with flexibility required during busy periods and one weekend day every four weeks. You’ll represent the department at university-wide events, contribute to communications and marketing campaigns, maintain accurate records, and help uphold university policies.

Additionally, you’ll support projects and market research to enhance and improve our services. If you’re ready to inspire, support, and help build a thriving student community, we want to hear from you.

2 positions available

About you

We’re looking for someone who brings real hands-on experience in Residence Life or community engagement, or holds equivalent vocational qualifications.

You’ll have a strong track record of running engaging programmes and offering meaningful support to both individuals and groups, along with a solid understanding of how university support systems work. You should have managed or supervised teams in a student or community setting, be comfortable handling small budgets and following financial processes, and have good IT skills (especially Word, Excel and PowerPoint).

Excellent written and verbal communication skills are a must, as well as the ability to build relationships, negotiate effectively and lead others with confidence. You’ll need to juggle multiple projects, manage your own priorities, and keep a keen eye for detail. Familiarity with relevant policies and legislation, such as the UUK Code, would be a real bonus. If you have first aid or mental health first aid qualifications, or experience working in higher education, even better.

Additional information

Informal enquiries are welcome and should be made to Chandani Sakaria at [email protected]

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

This post is exempt from the Rehabilitation of Offenders Act 1974 because the appointee will have substantial access to young people and/or vulnerable adults. Therefore, an appointment to this post will be subject to checking and appropriate clearance through the Disclosure and Barring Service (DBS). The successful applicant for this post will, therefore, be required to give consent for the University to check with the DBS for the existence and content of any criminal record in the form of an Enhanced Disclosure. Information received from the DBS and the police will be kept in strict confidence and will be destroyed once the University is satisfied in this regard.

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Assistant Manager (Wellbeing and Engagement)

About the role

About you

Additional information

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