About the role

In this vital front-facing role, you will provide a first-class reception service for our Student Led Placement Clinic, ensuring that every visitor, student and colleague receives a warm welcome and an efficient, professional experience. You will manage day‑to‑day clinic bookings, handle enquiries from internal and external stakeholders, and support service users as they arrive, including taking card payments. As a key point of contact, you will help maintain smooth clinic operations, ensuring telephone, email and administrative tasks are completed to the highest standard and circulating relevant information to support wider communication.

Alongside your reception duties, you will contribute to the administrative work of the Clinical Audit and Placement Team. This will include organising stock and equipment, supporting meetings and events, coordinating parking and travel enquiries, and assisting with routine IT and office functions. Working closely with the clinic team, you will help ensure the clinic environment runs effectively, supporting the University’s commitment to high-quality learning, teaching and practice within the healthcare setting.

About you

You will bring previous experience in a reception or administrative role where you have delivered excellent customer service, ideally within a busy, client‑facing environment. You will be confident using IT systems, including Microsoft Office, and able to manage a range of tasks with accuracy and attention to detail. Your strong communication skills and ability to respond effectively to a variety of enquiries will allow you to represent the clinic professionally and supportively. You will also be comfortable working both independently and as part of a team.

You will understand the importance of providing an inclusive and high‑quality service and will demonstrate a collaborative approach when working with students, academic staff and external partners. With a positive attitude, you will play an active role in supporting the wider activities of the University community.

Additional information

Informal enquiries are welcome and can be made to Kel Needham at [email protected]

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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Receptionist for Student Led Placement Clinic and Administrative Assistant

About the role

About you

Additional information

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