About the role

The University of Leicester is seeking a dedicated Residential Life Assistant Manager (Revenue and Administration) to join our Estates and Campus Services team. In this role, you will coordinate the administrative and operational activities related to revenue management, ensuring income targets are met and resources are utilised efficiently. You will provide leadership to the Accommodation and Leicester Conferences Events teams, oversee guest and student arrivals, and ensure the smooth delivery of conferences and events. You will share leadership and supervision of the Accommodation team and Conference & Events team in the day-to-day operations of the wider team, to support with welfare, admin and all events activities. You will have primary leadership and supervision responsibility of the Leicester Conferences Events team.

This permanent, full-time position is integral to maintaining excellent customer service across the University’s residential and event services. Working one weekend in four, with additional evening or weekend responsibilities as required, you will help enhance the residential experience and operational efficiency across the Oadby Village, City sites, and College Court.

About you

You will have GCSE-level qualifications or equivalent, alongside substantial experience in administration and revenue management. Your background should demonstrate strong organisational skills, attention to detail, and the ability to work independently. Experience in supervising teams, managing conferences and events, and delivering exceptional customer service is essential.

Strong written and verbal communication skills, coupled with a keen interest in commercial sales and stakeholder engagement, are critical for success in this role. Familiarity with higher education settings is advantageous, but not mandatory. Join us and contribute to a vibrant, inclusive campus community committed to excellence and innovation

Additional information

Informal enquiries are welcome to Phil Brown, [email protected].

Interviews are expected to commence week of 16th December 2024

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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Residential Life Assistant Manager (Revenue and Administration)

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