An exciting opportunity to work with an award winning team.
As a Team Leader for the Revenue & Admin Residential Team, the successful applicant will support the delivery of outstanding customer service within Accommodation and the wider Residence Life Teams.
Providing front line response to customer queries, feedback and incidents covering service to students, to conference activities and guests.
To supervise the Help-desk and Residential Adviser teams on shift, in order to deliver a high standard of customer service in support of the University’s objective of providing an excellent student experience.
The University holds various events throughout the year, from student arrivals, Open/ Offer Holder days, to festivals with students as our main focus and would like a positive and professtional candidate to join the team.
The role is based on the varied University of Leicester Estate.