About the role

We are seeking a Legal Advice Clinic Coordinator to join the team at Leicester Law School. In this role, you will be responsible for the efficient day-to-day administration of the Pro Bono Legal Advice Clinic. You will not be required to give legal advice but instead provide organisational support, ensuring the smooth running of the clinic and effective communication between the clinic’s staff, students, and clients.

You will be instrumental in coordinating client appointments, managing records, and maintaining the clinic's facilities. You’ll also promote the clinic’s services to the wider community and contribute to the delivery of a professional experience and high-quality legal education for students, offering them hands-on experience.

About you

The ideal candidate will have substantial experience in an administrative role, particularly within an environment where discretion and confidentiality are essential. You should have strong organisational skills and the ability to handle complex client enquiries, knowing when to pass queries on to solicitors. A professional and empathetic approach is key when dealing with clients, alongside the capability to work independently and as part of a team.

You will be proficient in using IT systems, including Microsoft Office and document management software. Prior experience in a legal environment is desirable but not essential. Your proactive approach and excellent communication skills will help maintain the high level of customer service that is expected within the clinic. Flexibility, attention to detail, and the ability to work to tight deadlines are essential in this role.

Additional information

Informal enquiries are welcome and should be made to Laura Bee on [email protected].

We anticipate that interviews will take place in early October 2024.

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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Legal Advice Clinic Coordinator

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