About the role

An exciting opportunity to work within Campus Services Team within the Estates and Campus Services division at the University of Leicester. You will supervise and support the day-to-day operations of the Residential Life & Commercial staff by planning and organising work, directing staff and overseeing the allocation of physical resources.

The standard of customer services provided in accommodation and conferences plays an important part in shaping the reputation and commercial performance of the department and contributes to the overall student experience. This role will therefore be crucial to the department's success in the future.

Core hours will be flexible between 8:00 - 22:00 Monday - Sunday on a 5 from 7 day basis. Evening work, additional weekend days and sharing cover for Closure Days will be dependent on business and operational needs at key times.

About you

Looking for a highly organised and adaptable professionals. You'll be approachable and able to work well with others or use your own initiativeto ensure service delivery of a high standard. Experience in a similar setting desirable but not essential.

You will love working with a range of colleagues, supporting them in their work roles, and encouraging them to develop. You will be passionate about excellent customer service, be innovative in your approach, and want to influence a positive experience for our students in Halls of Residence.

Additional information

Fran Beever, Accommodation & Commercial Manager, [email protected]

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

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